Account Closure

Last updated: May 2026

1. How do I close my bloxley account?

2. Are there any conditions I need to meet before I can close my account?

3. Is there a waiting period before my account is fully closed?

4. What happens to my remaining balance when I close my account?

5. Will I receive confirmation that my account has been closed?

6. Can I download my account statements before closing?

7. Can I access my records after my account is closed?

8. Will bloxley delete my personal data once my account is closed?

9. Can bloxley close my account without my request?

10. How much notice will I receive before bloxley closes my account?

11. What restrictions will apply while my account is pending closure?

12. What if my funds are frozen and I cannot withdraw them?

13. What happens if I do not withdraw my funds within the 60-day window?

14. Can I appeal a company-initiated closure decision?

15. Why might my application to open an account be declined?

16. Will I be told why my application was declined?

17. Can I reapply after being rejected?

18. How will my data be handled if my application is rejected?

19. Where can I find more detail about my rights and obligations?

20. How do I contact bloxley?

Bloxley is a technology company, not a bank. Bloxley UK Ltd., registered in England & Wales (No. 16630486) with its registered office at 128 City Road, London, EC1V 2NX, UK, provides and operates the Bloxley platform and related technology services across the United Kingdom and Europe. Payment services are provided by Equals Money Plc, authorised by the Financial Conduct Authority (FCA) as a Payment Institution (FRN 488396), registered in England & Wales (No. 05539698) with its registered office at 3rd Floor, Vintners' Place, 68 Upper Thames Street, London, EC4V 3BJ. Card services are issued by Equals Money International Limited pursuant to a licence from Mastercard International Incorporated. Equals Money International Limited is authorised by the FCA as an Electronic Money Institution (FRN 900493). Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. For full legal disclosures please visit our Legal Hub.