How does identity verification work?

Last updated: May 2026

1. How does identity verification work?

2. Why do we need to verify your identity?

3. What information do you need to provide?

4. What documents are accepted?

5. How does the verification process work?

6. How long does verification take?

7. What if my verification is unsuccessful?

8. What happens to my data?

9. Can I be asked to verify again?

Bloxley is a technology company, not a bank. Bloxley UK Ltd., registered in England & Wales (No. 16630486) with its registered office at 128 City Road, London, EC1V 2NX, UK, provides and operates the Bloxley platform and related technology services across the United Kingdom and Europe. Payment services are provided by Equals Money Plc, authorised by the Financial Conduct Authority (FCA) as a Payment Institution (FRN 488396), registered in England & Wales (No. 05539698) with its registered office at 3rd Floor, Vintners' Place, 68 Upper Thames Street, London, EC4V 3BJ. Card services are issued by Equals Money International Limited pursuant to a licence from Mastercard International Incorporated. Equals Money International Limited is authorised by the FCA as an Electronic Money Institution (FRN 900493). Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. For full legal disclosures please visit our Legal Hub.