We’re here for you, 24/7.

Delivering Peace of Mind. Our Customer Service and Help options are always on hand.

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Direct Help at your Fingertips.

Our Customer Support team is available 24/7 to assist you, offering service in both English and Spanish.

Expert Assistance on Demand


Our dedicated team is committed to delivering exceptional customer care around the clock. You can reach us on our support portal or at the following number: (888) 462-5155.

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Live Chat Assistance

Take advantage of our live chat support, available for instant assistance whenever you require help. Join us to experience smooth and stress-free banking!

Submit & Resolve

Our support center is structured to assist you with any concerns you might have. If you can't find the information you need, we provide multiple methods for you to reach out to us.

Exclusive Priority Customer Service

Should you encounter any issues or have any inquiries, our Customer Support team is readily available to assist you, offering service in both English and Spanish.

Information, Insights, and Instant Answers


The Help Center is your one-stop shop for on-demand support and learning resources.

And if you can't find the answer you're looking for, you can easily reach out to our dedicated customer support team.

Want a little more speed?

With Bloxley Premium and Ultimate, you gain access to our dedicated Customer Support specialists, ready to offer immediate assistance and insights.

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Keep your money Safe & Sound.


We are on a mission to provide financial freedom and prosperity for everyone on a global scale while leveraging new innovation to enhance your everyday life.

Learn more about Bloxley Security

T-6 Minutes ...

Start your banking journey with us at no cost, and enjoy the swiftest sign-up process, taking < 6 minutes to open your account all from your phone.

Banking in real time

Whether it's making a withdrawal, deposit, or sending money to friends in no time — stay in the loop of your financial transactions with automated notifications.

We're here for you

Should you encounter any issues or have any inquiries, our Customer Support team is readily available to assist you, offering service in both English and Spanish.

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What
the FAQ?

What is Bloxley?

Bloxley is a modern Neobank that is 100% mobile and US regulated. Banking Services are provided by Mbanq's Bank partners. Known for our innovative mindset, our goal is to provide a globally operating solution, driven by the most recent advancements in technology.

How can I open a Bloxley account?

Getting an account with Bloxley is easy:

- Simply visit your app store and install the Bloxley app.
- Set up your account using your Social Security Number or iTIN, along with your phone number and E-Mail.
- Following this, you'll be required to authenticate your identity by selecting from various identification document options.
- You can select from the Bloxley Basic, Plus, Premium, or Ultimate plans to finalize your account setup. This creates your Bloxley account, and you can begin making transactions immediately!

What documents do I need to open an account?

In order to open a bank account through Bloxley, you must have a Social Security Number (SSN) or iTIN and a government-issued ID. There's no need for complex paperwork or extended waiting periods - a swift snapshot verification of your valid ID and you’re all set. Please be aware that you will also require a smartphone to access and utilize your account.

How much does it cost to open a Bloxley account?

Opening a Bloxley Basic account comes with zero charge. There are no account maintenance fees or minimum deposit amounts for this online account. Bloxley Plus, Premium, and Ultimate accounts come with a monthly charge. For a detailed comparison, please visit the Plans section.

How is Bloxley protecting my money and data?

Bloxley places a high priority on the safety of your money and data. Your deposits are fully protected up to the standard deposit insurance amount by the FDIC which is $250,000 per depositor.